Delivery & Traffic Information

Please see the below for important information regarding deliveries and access to the venue. Please note access will not be permitted to anyone during build up and breakdown who has not read the Site Rules & Emergency Procedures.

IMPORTANT CHANGES TO ACCESS: ExCeL London is accessed only via Royal Albert Way. Any vehicles approaching the site from the A13 /A406 Beckton Roundabout, should exit onto the A1020 Royal Docks Road, until Gallions Roundabout. Take the fourth exit onto Royal Albert Way and continue westbound along Royal Albert Way until the ExCeL London Roundabout. Vehicles should then go down Sandstone Lane and into the traffic marshalling area, to await further instructions from the ExCeL traffic team.

BOOK YOUR LOADING AND UNLOADING ACCESS: It is essential that all exhibitor, contractor and courier vehicles needing access the venue’s loading bays during build up and break down are pre-booked on the ExCeL Vehicle Booking System. To book your vehicle please go to excellondon.voyagecontrol.com. Any vehicles that are not booked system will be denied access to the loading bay by the on-site traffic team. Click here to book your access and click here to download the FAQs guide on booking your slot.

For build up and breakdown please ensure to use the below delivery address for delivery access to the loading bays via the traffic office. Make sure to include the following information when delivering goods to the venue: ‘CCR’ your company name, contact name, stand number and onsite contact.

Halls N1 – N2
ExCel London
Royal Victoria Dock
1 Western Gateway
Royal Docks
London, E16 1DR

Please note all deliveries and collections must arrive during the designated build and breakdown timings in this manual. An on-site contact from the exhibiting company must also be onsite to sign for the deliveries. The organisers and venue cannot accept any deliveries for exhibiting stands.

Failure to do this may result in the delivery being lost or rejected from the venue.

Download Our FAQ →

Book your access for loading and unloading at ExCeL

Improving efficiency for exhibitors and contractors delivering during build-up and breakdown is an essential factor for a successful show.

ExCeL is adopting the Voyage Control pre-show vehicle booking system for deliveries to the show floor to ensure clarity in terms of access and to reduce waiting times.

For a seamless process it is essential that all vehicles needing access the venue’s loading bays are pre-booked on the ExCeL London Vehicle Booking System.

To book your vehicle please go to excellondon.voyagecontrol.com. Any exhibitor or contractor vehicles that are not booked system will be denied access to the loading bays by the on-site traffic team.

Click here for more information on how to make a booking on voyage control

Book your Access →

Parking information

For vans / larger vehicles parking is complimentary during build and break periods only.

Parking for cars must be paid for and are subject to paying £25 for 24hrs. Please note that parking is limited for lorries etc due to expansion works and development of ExCels Phase 3 build currently taking place.

If you need to book a space for a vehicle higher than 1.9 meters, please contact our Traffic Office at traffic@excel.london.

Please note that disabled spaces cannot be reserved in advance.

Important traffic changes & access information

ExCeL is currently undergoing a significant 25,000sqm expansion programme to further enhance the world-class venue.

Access to the loading bays have been altered in conjunction with the enclosed map in which you will see the Traffic Office Booking-in and Holding Area has moved to a nearby site at Gallions Reach. This is located a short distance away and forms part ExCel long-term plan to better manage traffic flows and ensure efficiently.

The relocated Traffic Office will be the first point of call for anyone requiring vehicular access to ExCeL for your event. Once there, each driver will be required to complete a Lorry Access Document (LAD) in the usual way. When the driver arrives at the venue, they will need to show the LAD to the Traffic Marshal who will then direct them into the standard traffic system to prepare to unload or load. If a driver arrives on site without a LAD, they will be given directions to the offsite Traffic Office to complete the above process.

All exhibitors who are bringing stand materials to ExCel and want to unload or load a vehicle on site will need to follow the below procedures.

Parking is free for vehicles which are transit sized and above during build up and breakdown only.
When building up for an event at ExCeL, exhibitor vehicles should enter the site should report to the ExCeL traffic office located near Gallions Reach.
To access the north or south lorry way into the ExCeL halls, you will need to obtain a Lorry Access Document (LAD) from the traffic office. This document will ask you for information on the event/stand name, vehicle drivers name and onsite contact number and vehicle registration. It will also let you know the maximum amount of time that you will have to unload/load. The LAD must be always displayed within your vehicle. Please ask your contractor to have the details of the stand name and number that they will be working on.
Upon return to your vehicle, you will proceed to the traffic marshalling area where we will let you know which lane you should join to get on the lorry ways. When room becomes available on the appropriate lorry way, please follow the directions of the traffic marshals who will show you the way up the ramps and to the event hall doors. While the vehicle is stationary, please switch off your engine.
Please note you can only book parking for vehicles under 1.9 meters in height.

Loading and unloading time limits:

up to 15 mins: cars
up to 45 mins: transit sized vehicles
up to 60 mins: vehicles up to 7.5 tonnes
up to 90 mins: articulated vehicles
Vehicles of car and transit nature should park against the side of the event hall. Vehicles larger than a transit van should be parked on the external lane where possible.

View Our Travel Map →

Exhibitor badges & contractor passes

Contractor passes: During build up and breakdown all contractors & exhibitors will sign in with security on access to the hall. Everyone entering must have read the Site Rules & Emergency Procedures. On confirmation of this all contractors and exhibitors will be given a CDM wristband for access.

Exhibitor badges for show open: registration onsite will no longer be possible. You will be provided with a link to register your stand personnel and badges will be available for collection onsite during build-up. Please contact katie.swift@easyfairs.com if you do not have access to this link.

Smart Badge Readers for show open: You may have multiple Smart Badge scanners as part of your stand package, so be sure to check in your MyEasyfairs account. These are an invaluable sales tool for your stand, allowing you to promote specific products/services and collect data on visitors to your stand. Make sure you assign your Smart Badge readers in MyEasyfairs ahead of the show and brief your stand personnel on how to employ these vital tools to maximise your ROI. If you have any queries regarding your Smart Badge readers, please contact katie.swift@easyfairs.com

Getting to the venue - visitor information

Below is the visitor access address:

Halls N1 – N2
ExCel London Royal Victoria Dock
1 Western Gateway
Royal Docks
London
E16 1XL

To book your accommodation for the event, please click here!

Rail: The London Overground, part of the London Underground network, is highlighted in Orange on the Tube map. The DLR and Jubilee Line can be connected from multiple Overground lines such as Stratford, Canada Water, and Shadwell. It’s also possible to join the Overground and travel to ExCeL London from Euston station.

Tube: The Jubilee Line and the DLR are the quickest routes to ExCeL London. Alight at Canning Town on the Jubilee Line and change onto a Beckton-bound DLR train for the quick two-stop journey to ExCeL: Custom House for ExCeL (for the west entrance) or Prince Regent for ExCeL (for the east entrance or the ICC London). Click here for tfl maps.

The Elizabeth Line: Better connections for international visitors, including a 43-minute direct connection from Heathrow to ExCeL. Direct links for national travel: Farringdon (for Thameslink services), Paddington (for Reading, Oxford, and the South West) and Liverpool Street (for Stanstead and the east of England). Click here to plan your journey.

ExCeL is approximately 20-minutes walking distance away from Canning Town underground station.

Car: If you’re arriving via the M11, the North Circular (A406) or the A13, as you get closer, you’ll pick up signs for Royal Docks, City Airport and ExCeL London. If you’re using satellite navigation, please enter the postcodes below.

E16 1XL: For the west entrance, when travelling to ExCeL from Blackwell Tunnel, Limehouse Link, A12 or central London.

E16 1FR: For the east entrance, when travelling to ExCeL from the M11, A13 or into London from the east.

E16 1AL: If you are using the Royal Victoria Car Park (MSCP) — approximately a 5-minute walk from the venue

Getting to Excel →

Exhibitor Manual