25 & 26 Sep | Excel, London

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Commitment to Attendee Safety

The health and safety of our attendees and all staff is of paramount importance when running face to face events, and we are working hard with the venue and relevant industry bodies to ensure that you have absolute peace of mind whilst being able to experience the event and see the latest products in a safe and sound environment.

As such, we have put in place a comprehensive series of steps to ensure we provide a safe and successful event for all involved. We ask you to please read and follow the guidance below to prepare you for your visit to the event and to safeguard the health and safety of both yourself and those around you.

Verifying COVID-19 status

In line with latest government guidance and the Association of Event Organisers, CCR will verify attendee COVID-19 status on arrival at the event.

All attendees will need to demonstrate proof of COVID-19 status for entry to the event. This will need to be one of the following:

  • Proof of completion of a full course of vaccination 2 weeks prior to arrival, whether that requires 2 doses or one dose. Proof is shown via the NHS app, NHS.UK, your vaccination record card or a letter from the NHS (or overseas equivalent).
  • Proof of a negative lateral flow or PCR test result taken within 48hrs of arrival at the venue. A lateral flow test must be reported to the NHS website or app and the result shown via the NHS App, SMS text, or email. Lateral flow tests are available for free from the NHS website or your local pharmacy.
  • Proof of natural immunity shown by a positive PCR test result for COVID-19, lasting for 180 days from the date of the positive test and following completion of the self-isolation period.

Cleaning & Hygiene

Comprehensive cleaning and disinfection protocols

All surfaces at CCR are treated with hospital-grade disinfectants. The most frequently touched surfaces will be disinfected at regular intervals. Electrostatic spraying technology ensures the highest standards of hygiene.

Hand hygiene

Hand sanitiser stations will be available everywhere on the exhibition floor and in common areas such as seminar theatres. Please make use of them regularly during the day!

Smart badge at CCR

Smart Badge contactless technology

The safest way to visit an event is through the use of our Smart Badge, which requires no physical contact and guarantees a 100% safe event experience. You will either receive your Smart Badge in the mail before the show, or you can print it out at the entrance. Thanks to the embedded NFC chip you can use your badge throughout the event to gather product and stand information with a swipe of your badge. At the end of the day you receive all collected information via email.

Cashless payment

To protect your personal health and safety, we only accept cashless payments at Easyfairs venues.

Food & Drinks

You can still purchase food and drinks at our events and venues. For your safety, they are provided in prepacked servings, so there is no risk of infection. We kindly ask you to use the hand sanitisers available at catering points before eating and drinking.

Personal protection & detection

Temperature screenings

Automatic temperature screenings before you enter the event will tell us if you have a temperature of 38° or above. If this is the case, take a seat in the designated area for ten minutes and we will measure your temperature again. If on a second screening your temperature has fallen below 38°, no problem, welcome! If your temperature is still above 38°, we will be unable to grant you admission. We recommend that you check your temperature before leaving home as a precaution and to avoid any inconvenience.

Face masks

We do encourage all attendees to consider wearing masks, especially when in enclosed or crowded spaces.  Our team will be on hand to provide face masks if you forget yours!

Plexiglass shields

Plexiglass shields will be installed at registration desks, information points, catering points and  counters staffed by team members where necessary throughout the event floor.

Physical distancing

Crowd density standards

To ensure appropriate physical distancing during CCR we will control the number of people present in the event halls at all times, in accordance with local guidance.

Social distancing and crowd management

We kindly ask you to observe social distancing when moving the venue and exhibition halls.

Elbow bumps replace handshakes!

Handshakes are “on hold” for the time being! We know this is tough, as a handshake is the natural form of business greeting. We suggest you greet with an elbow bump. Alternatively, a nice “air kiss” is a friendly way to greet. A simple wave or a thumbs-up will also do nicely. So long as the greeting is without physical contact … feel free to use your own style.

Online registration and touchless scanning

Please register online before the event, as registration onsite is not possible. You can either print out your admission voucher, which has a barcode, or bring it on your mobile device. You will then be able to scan the barcode at one of our touchless scanning stations. If you register more than 3 weeks prior to the event, you will more than likely receive  your badge in the post saving you time and eliminating overcrowding at registration. 

Online ticket sales

If you are registering for ISAPS Symposium UK, Tapan Patel’s Anatomy & Cadaver Masterclass or the ACE Group World Conference, please purchase your ticket online in advance, as this will not be possible onsite. You can either print out your ticket, which has a barcode, or bring it on your mobile device. You will then be able to scan the barcode at one of our touchless scanning stations. 

Registration timeslot

We will make it convenient for you to register for a specific timeslot so that we can ensure the appropriate checks are made on arrival, while saving you time. You can amend the time slot you selected when registering, by using your registration key that you will find in your confirmation email.

Online assistance

By consulting our website you’ll be able to make your visit as efficient as possible. You can use the exhibitor catalogue and content programme to plan which companies and products you would like to see, and which seminars to attend.  We kindly advise you to plan ahead so you can arrive on time for any seminars, as places may be limited due to social distancing measures.

One-way only aisles

One-way-only aisles will help to manage traffic and minimise crowding. They will also make it easier for you to respect the social distancing rules and avoid crossing the paths of other visitors.

One-way aisles and directional walkways

At CCR we have implemented one-way aisles and directional walkways.

One-way-only aisles will help to manage traffic and minimise crowding. They will also make it easier for you to respect the social distancing rules and avoid crossing the paths of other visitors.

On paths where there is enough room for people to walk in both directions, please keep to your side as indicated by the directional arrows.

Maximum capacity in conference rooms

Conference areas will also allow for social distancing, with 1.5 metres between chairs. This means there will be limited capacity, so please arrive on time. Some chairs may be marked as unavailable. Please respect this instruction and do not move the chairs.

Stay home if you feel ill

Finally, as much as we want to see you at CCR, we kindly ask you to respect everyone’s health and safety. If you feel at all ill – including mild cold symptoms or a high temperature – please stay at home.

Thank you for observing these guidelines – stay safe and we hope to see you in October!

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